A very important part of any sale is service, whether it be sales service or after sales service. We have a large team of sales & service engineers.
Our idea is to support the customer in not only choosing the right project, but to implement it and then keep it alive forever. Our sales engineers together with our experienced foreign principals help design the project. Hi-Tech undertakes installation and commissioning of machines of its principals in India and overseas.
Our experienced engineers are trained overseas. Hi-Tech supports its customers for the after sales service through its team of experienced engineers.
A separate company called Hi-Tech Global Pvt. Ltd. was created to build a new team and develop a focused approach towards technical service.
70% of our business is from our existing customers, which speaks a lot about our customer satisfaction level. We today also support our principals in providing after sales service to their clients overseas.